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All Keys Ltd. Privacy Policy / Cookies Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
Topics
1) What data do we collect?
2) How do we collect your data?
3) How will we use your data?
4) How do we store your data?
5) Marketing
6) What are your data protection rights?
7)What are cookies?
8) How do we use cookies?
9) What types of cookies do we use?
10) How to manage your cookies
11) Privacy policies of other websites
12) Changes to our privacy policy
13) How to contact us
14) How to contact the appropriate authorities
15) GDPR statement.

1 - What data do we collect?

All Keys Ltd. collects the following data:
Personal identification information (Name, email address, phone number, etc.) used for mailing purposes.
Key code references & other alpha numeric data, used to engrave & duplicate keys and other products.

2 - How do we collect your data?

You directly provide All Keys Ltd. with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
All Keys Ltd. may also receive your data indirectly from the following sources:
None known at present, this will be added as soon as such data is received.

3 - How will we use your data?

Our Company collects your data so that we can:
Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

4 - How do we store your data?

See our full GDPR statement in part 15.

5 - Marketing

Our Company would like to send you information about products and services of ours that we think you might like. Your personal data will not be passed to external third party marketers.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Our Company from contacting you for marketing purposes. Your data in this instance will be deleted from our records for any further future correspondence.
If you no longer wish to be contacted for marketing purposes, please see part 13 below.

6 - What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request All Keys Ltd. for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that All Keys Ltd. correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please see part 13 below for contact details.
Cookies
All Keys ('us', 'we', or 'our' in how we reference ourselves to the company) use cookies on allkeys.co.uk (referenced also as 'the website' and 'the company'). By using this service through your browser you consent to the use of cookies.
This Cookies Policy explains what cookies are, how we use them, how any third parties we may use on the service through the website, how any of your choices in regards to cookies and other information about cookies.

7 - What are cookies?

Cookies are small files of data sent by the browser you are using via a website you visit. A cookie file is stored in your web browser and allows the service through the website or a third party to recognise you and make your visit easier, simpler and the service through the website more useful to yourself.
Cookies can be 'persistent' or 'session' cookies.

8- How de we use cookies?

When you use and access the service through the website, we may place a number of cookies files in your web browser.
We may use cookies for the following purposes: to enable certain features and functions of the service through the website, to provide analytics, to store your preferences, to enable advertisements delivery, including user tracked advertising.

9 - What types of cookies do we use?

We run both session and persistent cookies on the service through the website and we use different types of cookies to run the service through the website.
We may use essential cookies to authenticate users and prevent fraudulent use of user’s accounts.
Third party cookies
In addition to our own cookies, we also use in the service through our website third party's cookies to report usage statistics of the service, deliver advertisements on and through the service through the website, and so on.

10 - How to manage your cookies

For further information on how you can change your preferences on cookies please use the links to the most used browsers:
Chrome
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
Firefox
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari
https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Internet Explorer & Edge
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
https://support.microsoft.com/en-gb/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy
Opera
https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/
Vivaldi
https://help.vivaldi.com/article/cookies/
If you use a browser that's not on this list search the phase 'browser cookies settings for [your browser]' for further information.

11 - Privacy policies of other websites

The All Keys website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

12- Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on the 25th November 2020.

13 - How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@allkeys.co.uk
Call us: [insert telephone number here] between 9am-4pm Monday to Friday, not counting bank holidays, national holidays or when the office may be closed (this info will be placed on the website front page).
Or write to us at: All Keys Ltd., 16 Wesley Place, Silsden, West Yorkshire, BD20 0PH.

14 - How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact us at the following.
Email: info@allkeys.co.uk
Address: All Keys Ltd., 16 Wesley Place, Silsden, West Yorkshire, BD20 0PH.

15 - GDPR statement

For your security we have a range of procedures to ensure your data is protected.
Our website is supported by a recognised SSL certificate by Thawte, providing you with 128 bit encryption.
While using an up to date secure browser a padlock will be displayed in the domain address bar providing you with this security.
All your online web shop data is only held temporarily whilst we process any of your orders.
Any digital invoices and copies can only be accessed by password protected hard disc/solid state drives on our computer systems.
Any digital invoices and copies upon customer requests can be sent in an office standard format or pdf to an email direct from a clients email that is on record.
Any customer hard copy data is to be kept in locked cabinets and any hard copy data unrequired by ourselves will be securely destroyed.
Any credit card information required for alternative payments not through the website will not be kept on record.
We only use industry recognised third parties for processing orders and payment.
All of which will utilise browser to server encryption.

Letters and packages will not have our information displayed on the exterior.
Letters and packages dispatched within the £15 limit for office keys free delivery will be delivered via first class post as standard untracked.
Letters and packages after this threshold will utilise royal mail signed for or special delivery for tracking.

Our service is available for the customers to adhere to their own GDPR policies to keep hard copy data safe and locked away in office furniture.